A takeaway site that keeps your margin
Collection slots, postcode delivery zones, a real-time kitchen tablet and next-day Stripe payouts. The marketplace fee disappears and the customer is still yours next week.
Slot caps keep the kitchen breathing on Friday nights
A busy takeaway doesn't fail because of the number of orders. It fails because they all arrive between 7 and 7:30. MenuDock spreads them with configurable slot caps: ten orders per 15-minute window, or whatever your team can plate without burning the prep. When a slot fills, the next customer picks the one after, and the printer settles into a rhythm instead of running away from itself.
The maths on a single ticket
Same customer, same £20 basket. The only thing that changes is who keeps the margin. UK card rates assumed.
Through a 25% marketplace
Headline commission only. Service and admin fees are extra.
- Customer pays
- £20.00
- Marketplace keeps (25%)
- −£5.00
- You receive
- £15.00
Through your own site on MenuDock
Stripe processing only. MenuDock charges a flat monthly plan, nothing per order.
- Customer pays
- £20.00
- Stripe takes (1.4% + 20p)
- −£0.48
- You receive
- £19.52
That's roughly £4.52 extra in your till on every ticket. The flat MenuDock subscription (£79/mo) pays for itself once you do more than around twenty orders a month. From there it just compounds.
Scaled across a month
| Online orders / month | 25% marketplace keeps | MenuDock + Stripe costs you | You keep |
|---|---|---|---|
| 1 (£20 ticket) | £5.00 | £0.48 (Stripe only) | +£4.52 |
| 200 (£4,000 turnover) | £1,000 | £175 (£79 + £96 Stripe) | +£825 |
| 500 (£10,000 turnover) | £2,500 | £319 (£79 + £240 Stripe) | +£2,181 |
Assumes a £20 average ticket, UK Stripe rates (1.4% + 20p) and the £79/mo Business plan. Your actual numbers depend on your average basket and payment mix.
Postcode zones, your delivery — or someone else's
Set delivery zones by postcode prefix, each with its own minimum order and delivery fee. SE15 might be £2.50 with a £15 minimum; SE5 might be free over £25. Customers outside any zone get told before they fill their basket. Use your own driver, plug in Stuart or Uber Direct, or run collection only. We don't take a cut either way.
A peak Friday night
- 01
6:42pm. Order lands on the storefront, customer picks the 7:15 slot — the 7:00 is already capped.
- 02
Stripe confirms the card. The kitchen tablet pings; the ticket prints with the slot and postcode on top.
- 03
7:10pm. Status flips to "ready". Driver sees the postcode and any access notes on the ticket.
- 04
Customer gets the SMS. Stripe payout for the night arrives in your account the next morning.
Common questions
Can I cap how many orders come through each slot?
Yes. Every collection or delivery slot has its own maximum. When it fills, the next customer picks the slot after. The kitchen sees a steady flow instead of a 7pm tidal wave.
Do you do the delivery driving?
No. MenuDock is the ordering and payment layer. You use your own driver, a partner service like Stuart or Uber Direct, or collection only. We do not insert ourselves between you and the customer.
How do delivery zones work?
You define zones by postcode prefix, each with its own minimum order and delivery fee. Customers outside the zones get a clear message at checkout instead of an order you cannot fulfil.
Can I block specific postcodes or roads?
Yes. Exclude a postcode prefix and customers in that area see "out of range" before they fill their basket. Useful for blocks of flats with broken intercoms.
What about cash on collection?
Online orders are card only — that is what stops chargebacks and no-shows. Walk-in cash is whatever your till already does.
When do I get paid?
Stripe pays your bank on its standard schedule, usually next working day. You can see every payout in the admin, broken down per order.
Can I run promo codes for quiet nights?
Yes. Percentage and fixed-amount codes, with optional usage caps and date ranges. Drop a code in your Instagram story on a Tuesday and watch it move tickets.
What if a customer wants to cancel?
You refund from the admin in one click. The refund goes back to the customer's card through Stripe; you do not handle the cash side.
Running dine-in too? See the restaurants page. More than one site? Look at chains and groups.
Take your first online order this week
Set up your branded storefront, connect Stripe and start taking online orders. No commission on what your customers spend.
- Branded storefront on your own domain in minutes
- Stripe pays you directly, with no middlemen
- Real-time tablet, POS sync and discount codes built in
