Feature · Delivery & Couriers

Know which driver has which order — and what they owe you at midnight

Keep your drivers on file, put a name on every delivery, and end the shift with one number per driver instead of a pile of receipts and an argument.

Driver records

Name, phone and photo, kept per branch. Retire a driver and the deliveries they already did keep their name.

Assign in one tap

From the admin panel, the mobile app or the till. Kitchen staff can assign a driver without being able to change the order.

Cash reconciled

What a driver hands over is the cash they collected minus the cash tips they keep. The subtraction is done for you.

Nothing forgotten

Deliveries that went out with no driver on them are listed on their own, so a missed assignment is visible before the money is counted.

The end-of-night maths, done properly

On a cash delivery the driver collects the tip along with the food, and the tip is theirs — so what they hand over is the cash they took minus the cash tips. A tip on a card order never reached them at all: you are holding it, and you owe it back. Those two run in opposite directions, so they are reported as two figures and never quietly netted against each other. Refunds come off the cash line, so it matches the day's takings; collection orders and unassigned deliveries stay separate rather than being lumped into one 'no driver' total.

MenuDock Sales analytics showing courier settlement — one row per driver with cash taken, cash tips kept, what they hand over and card tips owed

Assigning a driver does not move the order

Naming a driver and telling the customer their food is on its way are two different acts, so they stay two different taps. The customer already gets an 'on its way' email the moment a delivery is marked ready — putting a driver's name on the ticket is for you, not for them. A driver has to be active and at the right branch before they can be assigned, so nobody ends up on a ticket from the shop across town.

MenuDock admin order detail with the delivery card open, a courier chosen from the dropdown and their phone number beneath it

Works where your staff already are

Drivers can be added and assigned from the admin panel in a browser, from the mobile app on a phone at the counter, or straight from a connected till — a branch that only has a till still gets to add a driver. Whichever one they use, it is the same list.

MenuDock admin Couriers page listing five drivers for one branch with their phone numbers and active status

Plan availabilityCouriers, driver assignment and end-of-day settlement are included on every plan — Starter, Pro and Business — at no extra cost.

Take your first online order this week

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