Feature · SMS Promotions

Text your regulars back through the door

A quiet Tuesday is a message away. Pick who hears about it, see what it costs before you send, and let every opt-out take care of itself.

Segments that mean something

Everyone, people who ordered in the last 30, 90 or 365 days, people who have not, or first-timers. Win-back is one click, not a spreadsheet.

The cost before you send

The wizard shows how many people will get it and what it will cost. After it goes out, the same figure switches to what you actually sent.

Schedule it for Thursday

Pick a date and time up to 90 days out, in your own timezone. Quiet hours mean nobody is woken at 3am by your offer.

Opt-outs honoured

Every message carries an unsubscribe link, and someone who opts out is suppressed everywhere — even under a second email address.

You already have the list

Everyone who has ordered from you left a phone number. SMS Promotions sends to that list — your customers, not a rented audience — and a segment can only narrow it, never widen it. 'Has not ordered in 90 days' is the one that pays for itself: the regulars who quietly stopped coming, in a single message, on the night you need the covers.

MenuDock campaign wizard showing the eight audience segments and the number of recipients the chosen one reaches

Built so you stay on the right side of the rules

Only customers who agreed to marketing are in the audience. Every message carries an unsubscribe link, and if someone opts out while a large send is still going out, the rest of that send skips them — the list is re-checked per person, not frozen when you pressed the button. Sends stay inside 08:00 to 21:00 in your restaurant's local time, and the sender ID on the message is your restaurant's name, not a shortcode nobody recognises.

MenuDock campaign review step showing the sender ID, the message with its unsubscribe link, and a send time in the restaurant local timezone

Test it on yourself first

Send the exact message to your own phone before it goes anywhere near your customers — same text, same sender name, same link. Once the real one is out, the campaign page shows what was delivered, what bounced and what it cost, so the next one is a better guess than the last.

MenuDock campaign detail page showing targeted, sent, delivered, not delivered, awaiting receipt, failed and opted-out counts for a finished campaign

Plan availabilitySMS Promotions is a pay-per-message add-on with no monthly fee, and works on every plan. UK sender IDs need a one-off registration with the network operators, which takes a few working days — so ask us to set it up before the week you want to use it.

Take your first online order this week

Set up your branded storefront, connect Stripe and start taking online orders. No commission on what your customers spend.

  • Branded storefront on your own domain in minutes
  • Stripe pays you directly, with no middlemen
  • Real-time tablet, POS sync and discount codes built in