Account Deletion
Last updated: 20 May 2026
You can request deletion of your MenuDock account and the personal data associated with it at any time. This page explains how to make a request and what happens afterwards. It applies to both the MenuDock web app (menudock.co.uk) and the MenuDock Admin mobile app for Android (com.menudock.admin) and iOS.
1. How to request deletion
To request deletion of your account, send an email to support@menudock.co.uk from the email address registered to your MenuDock account, with the subject line "Account Deletion Request".
Please include:
- The email address linked to your MenuDock account.
- The name of your restaurant or tenant workspace (if you are a tenant admin).
- Confirmation that you want your account and personal data deleted.
We will verify the request, confirm by email, and complete the deletion within 30 days.
2. What gets deleted
- Your account profile (name, email, hashed password, OAuth identifiers).
- Your authentication sessions and device push tokens.
- Personal preferences and settings stored against your user account.
3. What is retained
For legal and accounting reasons we are required to retain certain records even after account deletion:
- Order and transaction records — retained for at least 6 years to meet UK accounting and tax obligations.
- Tenant business data— if you are a member of a tenant workspace, the tenant's own data (products, orders, customers) belongs to that tenant and is not deleted with your individual account. Tenant-level deletion can be requested by the tenant owner.
- Anonymised logs — security and debugging logs may contain references that are anonymised rather than deleted.
4. Contact
For any questions about account deletion or your data, contact us at support@menudock.co.uk.