Delete your Duman Pizza & Grill account

Last updated: 16 September 2026

This page is about the Duman Pizza & Grill app, published by TheZNZ on Google Play (uk.co.dumanpizzagrill.order) and on the Apple App Store (uk.co.dumanpizzagrill.order).

Duman Pizza & Grill orders online through MenuDock, the ordering platform TheZNZoperates, so your account and your personal data are held there on the restaurant's behalf. Deleting your account deletes that data — see below for exactly what goes and what the restaurant has to keep.

A1. Deleting your account in the Duman Pizza & Grill app

You do not need to contact anyone. In the Duman Pizza & Grill app, sign in, open Account and choose Delete account — the row appears once you are signed in. You will be asked to confirm, and the deletion happens immediately.

If you ordered as a guest, without signing in, there is no account to delete: guest orders are held by the restaurant as their own sales record, exactly like a paper receipt.

A2. What is deleted and what stays

Deleted straight away:

  • Your saved delivery addresses.
  • Your name, email address and phone number as held by that restaurant.
  • The push notification tokens for your devices.
  • Your sign-in itself, so you can no longer log in with that email or with Apple or Google.

Kept, deliberately:

  • Your past orders.They are the restaurant's accounting record and their evidence in a card dispute, and UK tax law requires them to be kept for at least 6 years. The order keeps the delivery details it was placed with, because that is what the receipt said at the time.

You will also stop receiving marketing email, texts and app notifications from that restaurant. Ordering there again later starts a completely new account.

A3. If you order from more than one restaurant

Every restaurant TheZNZ publishes an app for holds your details separately, and deleting your account in one app deletes it only there. Your sign-in keeps working for any other restaurant you still have an account with, and is removed for good once the last one is deleted.

A4. If you cannot use the app

If you have lost access to your phone or cannot sign in, email support@menudock.co.uk from the address you ordered with, naming the restaurant. We will verify the request and delete the account for you within 30 days.

Contact

For any questions about account deletion or your data, contact support@menudock.co.uk.

Work at a restaurant and want your staff MenuDock account deleted instead? That is a different account — see the MenuDock account deletion page.