Help Center
Guides, tutorials, and answers — search or browse by category.
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Getting Started
New to MenuDock? Set up your store, connect payments, add a few products, and place a test order before you go live.
Menu Management
Everything about your menu: categories, products, variants, modifiers, and stock. Bulk import lives here too.
Orders
Follow orders through each status, deal with cancellations and refunds, and set up scheduled ordering.
Storefront & Design
How your store looks to customers: logo, theme, layout, homepage sliders, opening hours, and content pages.
Ordering & Delivery
Collection and delivery, delivery zones, minimum basket, tipping, and receipt printing.
Payments
Take payments with Stripe, Square, or PayPal. Covers wallet payments, payouts, and refunds.
Subscription & Billing
Upgrade or downgrade, find your invoices, restart a cancelled subscription, and see what changes when you switch.
Discounts
Create discount codes and set the rules: percentage or fixed, minimum basket, expiry, and usage caps.
Customers
Your customer list and each customer's order history.
Analytics & Reports
Sales, orders, products, customers, and kitchen reports, with CSV export on Pro and above.
Customer Notifications
Which emails go out and when, how to connect your own email provider, and how to edit the templates.
Integrations, POS & Domains
Connect Square POS, read the sync logs, point a custom domain at your store, and let customers sign in with Google or Apple.
Multiple Locations
Run more than one branch from one account, each with its own menu, payments, and hours.
Mobile App
Install the restaurant app to manage live orders, update stock, print receipts, and get a push when an order lands.
Team & Roles
Add staff and decide what each role can do, on the web admin and in the mobile app.
Plans & Limits
Compare Starter, Pro, and Business, and see what's included or locked on your plan.
Account & Security
Your profile, password resets, and closing your account or deleting your data.
Troubleshooting
Fixes for the usual snags: missing orders, email not sending, domain issues, POS sync, and mobile alerts.
FAQ & Policies
Common questions, plus starter templates for your terms, privacy, and refund policies.