Apple Pay and Google Pay let customers pay with the wallet on their phone, with no card number to type. In MenuDock these are not a separate provider you connect. They ride on top of your card provider, and they are available on the Pro and Business plans.
How wallets are enabled
There is no on/off switch to flip. When your plan includes digital wallets and your storefront meets the requirements, MenuDock turns them on for you. Two things have to be true:
- Your plan covers them. Wallets are part of Pro and Business. On Starter they are not offered, and the wallet status card shows an upgrade note instead.
- Your storefront domain is registered with your card provider. Apple Pay in particular needs the domain serving your checkout to be verified with your provider. MenuDock handles this registration for you against your storefront domain.
Because wallets register against your domain, the controls live on the custom domain page rather than the Integrations page. Custom domains are a Pro and Business feature too, which fits with wallets being available on the same plans.
Where to check the status
Open Settings → Domain. Below the domain setup you'll find an Apple Pay & Google Pay card listing the registration status for your storefront domain.
Each row shows a domain, the provider it is registered with, and a status:
- Active — the wallet is registered and working on that domain.
- Pending — registration is in progress. Press Refresh to re-check.
- Failed — registration didn't complete. There's a Retry button and a short note on what to fix.
- Removed — registration was withdrawn, for example after a downgrade.
If a row shows Failed, the usual causes are that your storefront isn't yet live over HTTPS, or your provider account doesn't have Apple Pay enabled. Sort those out, then press Retry.
On the Starter plan
If you're on Starter, the wallet card shows an upgrade note rather than a status table, with a link to change your plan. Card payments still work on Starter; it's the wallet buttons that are reserved for Pro and Business. See Plan comparison for what each plan includes.
A note on PayPal
PayPal does not provide Apple Pay or Google Pay through MenuDock. Wallets come from your card provider (Stripe or Square), so you need one of those connected for the wallet buttons to appear.
Related articles
- Payment providers overview
- Set up and verify Stripe
- Take payments with Square
- Connect a custom domain
- Change your plan
Need a hand?
If a wallet stays at Failed after you've confirmed your storefront is live over HTTPS and your provider has Apple Pay enabled, press Retry once more, then email support@menudock.co.uk with your store name and the domain shown in the row.